Tailored Travel & Cruise

Why you should choose us:

Tailored Travel and Cruise - Coins in Jar


We have preferred relationships with top suppliers for booking each aspect of your trip.  We give you tailored advice and service, at no extra cost compared with booking directly online --- our suppliers pay our business costs, not you.

Tailored Travel and Cruise - Tailored Planning


We listen to what’s important to you and suggest practical ways you might enjoy your trip even more. We can see immediately what might need fine-tuning, from the order of your itinerary to making sure you have enough connection time at airports.  Whatever your travel style and stage of life, we identify with your plans and help make them sparkle.


Searching online can be overwhelming, time consuming and downright confusing.  Instead, let us do it for you efficiently through our 13 years of experience. We’ve visited over 60 countries across all seven continents and we have long-standing relationships with heaps of airline, tour, cruise and travel companies.  From our initial chat with you, we can quickly work with multiple suppliers to put together your dream trip. Even better, we’re happy to meet you at your home, office or even a local café…whenever suits. Too busy to meet?  We’re always just a phone call or email away.

Peace of Mind

We’ve left this til last although it’s the most important. On your holidays, glitches are hard for you to solve unaided. There could be a missed connection, illness or a lost passport. We’re standing by to quickly tackle your issues. One phone call to us and we do the rest! We’re also an ATAS (Australian Federation of Travel Agents) accredited travel agent, meaning we’ve passed their strict national tests. Book your travel knowing you’re in the safe hands of a trusted and reputable travel agent.

14+ Years

Happy Travellers

All 7
Continents Explored

About Us

Our Managing Director, Briony Thomas, is incredibly enthusiastic about travel and loves to share her passion. This year alone she has ticked off big bucket list items including the Galapagos Islands, the animals of Kruger National Park and the last continent, Antarctica. Having personally travelled to 60+ countries, she will put together your most memorable trips, whether it’s a family trip to Disneyland or a once in a lifetime meeting with Rwandan gorillas, she has the inside knowledge to make your big holiday unforgettable.

With over 13 years industry experience she is able to recommend the perfect suppliers based on your needs. She has travelled with a dozen tour operators, ranging from youth brands to adventure and luxury tour operators. Thinking about a cruise? Briony is an accredited Cruise Lines of Australia (CLIA) agent and has inspected countless ships when they dock in Melbourne. She’s sailed on many cruise lines including P&O, Princess, Holland America and Silverseas, so she knows which will suit you best.

Briony finished her Bachelor of Commerce at the highly-competitive University of Melbourne in 2005, majoring in Management. She will complete her Masters in Business Administration (MBA) in 2019 at the Australian Institute of Management, as part of her drive for total professionalism. At her previous agency chain she was recognised as one of the company’s top performing Travel Consultants for the last five consecutive years.

Briony will go the extra mile on delivering your service, every time. It’s what she loves, creating the ultimate holiday for you. Each holiday she books will be better because she was part of the planning process.

We look forward to helping you plan and book your next exciting and memorable adventure.

Tailored Travel and Cruise - Beach & Books (Link Hoang)

Reviews & Testimonials

Briony Thomas Travel Agent
Based on 5 reviews
powered by Facebook
Kathryn Mannion
Kathryn Mannion
Thank you so much Briony. I had to help my son get home from Tokyo in very difficult times. You were able to source a... suitable flight when very few were available and had extensive knowledge of all the rules and regs. You are professional, personable and reassuring. Much appreciated.read more
Jeanette Finegan
Jeanette Finegan
I don’t normally do this sort of thing but I feel compelled to acknowledge the outstanding efforts Briony went to to... get us home from South America under very difficult circumstances. Briony is the travel agent that everyone wishes they had. Besides booking a personalised, seamless holiday she excelled in a crisis. We were stuck in Buenos Aires trying to get home to Melbourne when Corona virus caused the shut down of Argentina and other South American countries. Our holiday was cut short and our flights home were cancelled 5 times due to airline and border closures. This made for a very anxious time. Briony constantly monitored the rapidly evolving situation, kept in contact with us and was available 24/7. We didn't need to call her as she was the one calling us with updates and alternatives. She even tracked us down in BA and rang us on the hotel phone when we were not answering our mobile phone. She got us home on flight number 6! We know of some fellow passengers who are still stuck in Buenos Aires, they did have an agent but they didn’t have Briony. After getting home we rang to thank her for her excellent service. As well as being pleased we got home she had already started the refund process for the cancelled excursions, hotels and flights! That's above and beyond! Thanks Briony! You got us out of a very difficult situation. Paul and Jeanette.read more
Petrina Toll
Petrina Toll
Great travel agent no worries booking thru Briony
Jon Ford
Jon Ford
I'm probably a fussy customer... but I've been using Briony for international travel for 5 years and cannot recommend... her more highlyread more
Kath Cape
Kath Cape
I have used Briony as a travel agent for 10 years now. She has always gone the extra mile and has been very... understanding and caring when I have had to arrange flights in a hurry due to family circumstances.read more

We Value Feedback

We value our clients feedback. Click here to read more reviews or write your own.